Statistical press release – Public transport journey planning in Northern Ireland 2018/2019

The Public Transport Journey Planning in Northern Ireland 2018/19 report is now available.

This report, produced by the Analysis, Statistics and Research Branch (ASRB) of the Department for Infrastructure (DfI), presents findings from the 2018/19 Continuous Household Survey (CHS) and this is the third year that this question set was included in the CHS.

The publication is available on the ASRB website at:

• Public Transport Journey Planning NI 2018/19

Key Points

The key points from the Public Transport Journey Planning in Northern Ireland 2018/19 report are:

• Six in ten (61%) of respondents were aware of the availability of timetables on the Translink website, and over half (52%) were aware of hard copy timetables.
• Half (50%) of those aged 16-24 years were aware of the Journey Planner mobile app compared with 11% of those aged 65 and over.
• Awareness of hard copy timetables was higher amongst those aged 65 and over (61%) than amongst those aged 16-24 (45%). 
• Almost 7 in 10 respondents (69%) said they use available journey planning resources. 
• 59% of these use timetables available on the Translink website. 
• Those aged 65 and over are less likely to use the journey planner facility on personal computer/laptop (10%), or mobile app (4%) than those aged 16-24 (28% and 36%).  They are, however, more likely to use hard copy timetables (67%), or the Translink call centre (16%).
• Those respondents who have a disability are more likely to use hard copy timetables (40%) and Translink call centre (16%) than those who do not have a disability (32% and 11%, respectively). 

Notes to editors: 

Background

1. The information presented in this publication derives from the 2018/19 Continuous Household Survey (CHS) in relation to public transport journey planning.  This was the third year that this question set was included in the CHS.  The CHS is considered to be a representative sample of the population at household level.
2. A total of 2,948 adults aged 16 and over were surveyed in 2018/19 and 2,926 provided a response to the initial question. 
3. It contains information on the proportion of people who are aware of the various methods of journey planning available on Public Transport, the proportion who use journey planning methods and the types of journey planning method used. The Department may use the information presented in this publication to assist transport providers in identifying improvements to passenger information, including how technology can best be utilised to promote awareness of and access to public transport services.

Official Statistics

4. This is an Official Statistics publication and therefore follows the Code of Practice for Statistics.  You can find further information about the Code of Practice at: Statistics Authority

Further Information

For further information please contact:

• Tel:  Press Enquiries - 028 9054 0007
• Tel : Public Enquiries – 028 9054 0029 (Text relay prefix 18001)
• E-mail: ASRB@nisra.gov.uk
• Website: DfI Statistics and Research

5. All media queries should be directed to the Department for Infrastructure Press Office on 028 9054 0007 or email: press.office@infrastructure-ni.gov.uk. Out of hours please contact the duty press officer on 028 9037 8110.

Share this page